Credit Cards
Why was my Credit Card payment declined?
Here's a troubleshooting checklist of possible causes:
Incorrect Credit Card Number:
Could be that you gave us the wrong credit card number.
Incorrect Expiration date:
Review the expiration date on your credit card. If your card expired, use an up-to-date credit card or debit card.
Incorrect CVV Number:
CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/MasterCard, the last three-digit CVV number is printed on the signature panel on the back of the card immediately after the card's account number. For American Express, the four-digit CVV number is printed on the front of the card above the card account number.
Incorrect billing address and phone number:
Make sure that the billing address and telephone number matches to the card holder. Otherwise, our system will not be able to process your charges.
Credit card limit reached:
Check your credit limit. You may have reached your daily or total credit card limit on the day we attempted to charge your card.
Maximum amount allowed for a single charge exceeded:
Check the maximum amount your card can be charged at a single time. You can also enter a new credit card with a higher limit.
If neither of these solutions is possible, contact us and we'll work with you to find a practical solution.
If neither of these solutions is possible, contact us and we'll work with you to find a practical solution.
Card doesn't accept charges from an online source:
Make sure your card allows online transactions. If not, talk to your credit card company or enter a new credit card to process the charge.
Card doesn't allow for international transactions:
Make sure that your card can accept international charges. If not, talk to your credit card company to permit 7paintings/Toucan Art to charge the respective order amount.
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